Website Terms of Service
Last updated: July 2025
PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR WEBSITE OR PURCHASING ANY SERVICES
This page includes our important terms:
Website Terms of Service
If you purchase our services, you must also comply with the specific service agreement terms provided separately.
INTRODUCTION
Welcome to KateeGray.com ("Site"). Here comes the necessary legal stuff - but we promise to make it as painless as possible so we can get to the good part: helping you build an amazing business and find your perfect team members!
This Site is owned and operated by Katee Gray (ABN: 16670218500) ("Katee Gray", "we", "us", and "our"). We provide recruitment services (Find Your Unicorn packages) and business mentoring (Business Integration) to help businesses grow and thrive.
Please take the time to read these terms of use ("Terms") as they apply to all website visitors, service clients, newsletter subscribers, and users of our content ("user", "you", and "your").
CONSENT TO WEBSITE TERMS OF USE
By accessing and using this Site, our social media channels, and any materials we provide including but not limited to our blog posts, downloadable resources, webinars, newsletters, free consultations, videos, and business services ("Services"), you accept these Terms.
By using the Site or purchasing any Services, you confirm that:
You are over 18 years old and have legal capacity to enter into contracts
You have read and accepted these Terms
You will comply with these Terms
Your continued use of this Site means you accept any updates to these Terms. If you're uncertain about anything, please contact us before making any purchases. Seriously - we're here to help and we don't bite!
INFORMATION ON THIS SITE IS GENERAL GUIDANCE, NOT PROFESSIONAL ADVICE
All content on KateeGray.com contains general information about our Services and business guidance, but doesn't take into account your specific circumstances, needs, or objectives. The information on this Site is not a substitute for obtaining advice specific to your situation from qualified professionals.
Important Disclaimers:
Using this Site or purchasing our Services doesn't create an employment consultant-client relationship beyond the specific services you've purchased
Any information, feedback, or consultation you provide isn't privileged or confidential unless specifically covered by a signed service agreement
Our Services are for business use, not personal or domestic purposes
We're business consultants, not lawyers, accountants, or financial advisors
Recruitment Services Disclaimer: By purchasing our Find Your Unicorn packages, we're not guaranteeing specific hiring outcomes. While we work diligently to find great candidates, we cannot control factors like candidate performance, cultural fit, or your business's changing needs. Success depends on many factors including your onboarding, management, and business environment.
Business Mentoring Disclaimer: Our Business Integration mentoring provides guidance and support, but business outcomes depend on your implementation, market conditions, and numerous factors beyond our control. We share strategies and insights, but you remain responsible for all business decisions and their consequences.
We do our best to ensure our content is accurate and up-to-date, but we can't guarantee it's error-free at all times. We recommend consulting with relevant professionals for advice specific to your circumstances.
WHEN DO WE BECOME YOUR SERVICE PROVIDER?
We become your service provider when:
You contact us for specific services (recruitment or mentoring)
You accept a specific service proposal
You sign a service agreement and make payment
We begin delivering services within the agreed scope
Any services provided will be governed by the specific service agreement, not just these website Terms. If there's any conflict between these Terms and your service agreement, the service agreement takes precedence.
INTELLECTUAL PROPERTY
Ownership of Content This Site contains intellectual property owned by Katee Gray and licensed third-party content, including trademarks, copyrights, business methodologies, designs, text, videos, graphics, and software ("Content"). Using this Site doesn't give you any rights to our intellectual property.
No Commercial Use You may not modify, publish, transmit, sell, create derivative works from, distribute, display, reproduce, or exploit any part of this Site or Content without our written permission. We reserve the right to immediately remove your access without refund if you violate these Terms.
Your Use Rights You may access and use our content for your personal business education and reference. You may not share, copy, resell, or distribute our frameworks, methodologies, or content to others without permission.
Client Confidentiality Any business information, strategies, or insights you share during our services remain confidential according to our Privacy Policy and service agreements. We may use general, non-identifying insights for educational purposes with your permission.
SESSION RECORDINGS AND AI USAGE
Recording Consent We may record coaching sessions, mentoring calls, and consultations for:
Quality assurance and improvement
Creating session summaries and action items
Your reference and review
We'll always ask for your consent before recording. You can decline recording without affecting service quality.
AI Usage We use artificial intelligence tools including:
Claude AI for analyzing business strategies and creating customized recommendations
FathomAI for transcribing sessions and creating summaries
Other AI tools for improving service delivery
We may input business strategy content and meeting notes into AI systems to enhance our services. We do NOT input personal financial information, confidential business data, or sensitive information without explicit consent.
LINKS TO OTHER WEBSITES
Our Site may link to third-party websites. We don't endorse, control, or take responsibility for these external sites. It's up to you to evaluate their content and terms.
PRIVACY
These Terms incorporate our Privacy Policy, which explains how we collect, use, and protect your information. Please review it carefully.
SERVICE DESCRIPTIONS
We strive to accurately describe our Services, but occasionally there may be errors in descriptions, pricing, or availability. We reserve the right to correct errors and refuse orders if information is inaccurate, even after you've placed an order.
CREATING AN ACCOUNT
To access some features or book services, you may need to register an account with accurate information including:
Your name and business name
Valid email address and phone number
You must be at least 18 years old
You're responsible for:
Keeping your account information current
Maintaining password security
All activity on your account
We may suspend or cancel accounts that breach these Terms or applicable laws.
PRICES AND PAYMENT
All prices are in Australian Dollars (AUD) and include GST where applicable. Prices may change without advance notice, but you'll be charged the price in effect when your order is confirmed.
Payment Methods:
Bank transfer (preferred)
Credit card (2% surcharge applies)
Other methods as available
Payment Terms:
You authorize us to charge your chosen payment method
Keep billing information current
Failed payments may result in service suspension without refund
By making payment, you confirm you have authority to use the payment method and agree to our payment terms.
LIMITED LICENSE FOR SERVICES
When you purchase our Services, we grant you a limited, personal, non-exclusive, non-transferable license to use the materials and insights provided for your internal business use only.
You may not:
Share, modify, or redistribute our proprietary content
Use our methodologies for competing businesses
Remove copyright or attribution notices
Create derivative works from our content
BE A GOOD PERSON
We've created this Site to be a helpful resource. We expect users to meet certain behavioral standards:
You must:
Respect others' privacy and not share their information without consent
Not damage or interfere with this Site's operation
Not send unsolicited emails through our systems
Not defame, harass, threaten, or offend others
Not help others do any of the above
You must not:
Use our Site for illegal activities
Attempt to access restricted areas
Upload harmful content or code
Impersonate others or provide false information
Simply put: be professional, be respectful, be honest.
USER FEEDBACK AND TESTIMONIALS
We appreciate feedback about our Services and Site! When you submit reviews, comments, or interact with us on social media, you give us permission to use that feedback for promotional purposes.
We reserve the right to remove content that:
Contains unlawful, abusive, or obscene material
Attacks our team or other users
Discloses personal information inappropriately
Is unrelated to the topic
Testimonials: If you provide testimonials, you acknowledge we may use them (along with your name and business) on our Site, social media, and promotional materials.
Results Disclaimer: Any client results or case studies we share are for illustration only. They don't represent or guarantee that future clients will achieve similar results.
COMPETITORS ARE EXCLUDED
You may not use this Site or access our content if you operate a competing recruitment or business consulting business. We reserve the right to exclude anyone at our sole discretion.
WARRANTIES AND DISCLAIMERS
This Site and our Services are provided "as is" and "as available." To the fullest extent permitted by law, we make no guarantees about:
Suitability for your particular needs
Reliability, completeness, or accuracy
Freedom from viruses or harmful code
Uninterrupted access or data security
No Guarantee of Results: We don't guarantee specific business outcomes, hiring success, or financial results from our Services. Success depends on many factors beyond our control.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, we're not responsible for any losses arising from:
Your use of this Site or our Services
Inability to access our Site
Inaccurate or incomplete content
Third-party actions or content
Business decisions based on our guidance
Our total liability is limited to the amount you paid for the specific Service that gave rise to the claim.
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, losses, or expenses (including legal fees) arising from:
Your use of this Site or Services
Your breach of these Terms
Your violation of any law or third-party rights
Any business decisions you make
REFUNDS
Due to the personalized nature of our Services, refunds are generally not provided except as specifically outlined in individual service agreements.
Service-Specific Refund Policies:
Find Your Unicorn packages: As detailed in service agreements
Business Integration mentoring: As detailed in service agreements
Other services: As specified in individual agreements
CANCELLATION AND RESCHEDULING
Service Appointments:
24-48 hours notice required for cancellations (varies by service)
Late cancellations may result in forfeited sessions
Rescheduling subject to availability
Service Agreements:
Governed by individual service agreement terms
Early termination may result in additional fees
CEASING OUR WEBSITE
We may discontinue this Site at any time without notice. We may also exclude users at our sole discretion. We're not responsible for any losses arising from such discontinuance or exclusion.
ASSIGNMENT
We may assign, transfer, or subcontract our rights and obligations under these Terms without notice. You may not assign your rights or obligations without our written consent.
BREACH AND TERMINATION
We may terminate your access if:
You breach any provision of these Terms
We decide to discontinue services
Required by law or to protect our business
Upon termination, all disclaimers and limitations survive, and you're no longer authorized to access the Site.
SEVERABILITY
If any part of these Terms is found unenforceable, the rest remains in effect. Invalid provisions will be interpreted to best accomplish their original intent within legal limits.
ENTIRE AGREEMENT
These Terms (together with our Privacy Policy and any service agreements) constitute the complete agreement between us regarding your use of this Site and supersede all previous communications.
GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of Victorian courts.
Dispute Resolution: If you have concerns, please contact us first so we can resolve issues quickly and cost-effectively. If disputes can't be resolved informally, they'll be handled through the courts of Victoria, Australia.
CHANGES TO THESE TERMS
We may update these Terms at any time. Changes become effective when we post the revised version on this Site. It's your responsibility to review these Terms periodically.
Congratulations! You made it through the Terms of Service! Now let's get to the good stuff - building your amazing business!
HOW TO CONTACT US
Questions about these Terms? Connect with us:
Email: hello@kateegray.com
We're here to help and answer any questions you might have!